Privacy Policy
Welcome to Nutri Sberry (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use place an order, contact us, or otherwise interact with our services.
By using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our Website or purchase our products:
Personal Information
- Full name
- Email address
- Mobile/telephone number
- Billing and shipping address
- City, state, PIN/ZIP code
- Order and purchase details
- Information you provide when contacting customer support
Payment Information
Payments may be processed through third-party payment service providers. We generally do not directly store your complete debit card, credit card, UPI, or banking credentials.
Payment providers may collect and process payment information according to their own privacy policies and terms.
Technical Information
When you visit our Website, certain information may be automatically collected, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website
- General usage and interaction information
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Process payments
- Arrange shipping and delivery
- Send order confirmations and updates
- Respond to customer enquiries
- Provide customer support
- Improve our products, services, and Website
- Prevent fraud, misuse, and unauthorized activity
- Maintain Website security
- Comply with applicable legal and regulatory requirements
- Send promotional or marketing communications where permitted by law and, where required, with your consent
3. Cookies
Our Website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand Website usage, and provide relevant functionality.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Website.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted third parties who help us operate our business, including:
- Payment processing providers
- Shipping and logistics partners
- Website hosting and technical service providers
- Analytics and marketing service providers
- Customer support providers
- Professional advisors, where necessary
- Government authorities or law-enforcement agencies when legally required
These third parties may process information only as necessary to provide their services or comply with applicable legal requirements.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.
6. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Complete transactions
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud
- Comply with legal, tax, accounting, and regulatory obligations
When information is no longer required, we may securely delete or anonymize it.
7. Third-Party Links
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.
8. Children’s Privacy
Our Website is not intended for children who are unable to legally use our services without parental or guardian involvement.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided us with personal information improperly, please contact us